Support
We're here to help.
Having trouble with CatPoke? Send us an email and we'll get back to you.
Common questions
- Camera not working. Go to iPhone Settings → CatPoke → allow Camera access.
- Location not saving. Go to iPhone Settings → CatPoke → allow Location access.
- AI identification failed. Make sure you have an internet connection and the photo clearly shows a cat.
- Restore purchases. Go to the You tab → Restore purchases.
- Cancel subscription. iPhone Settings → Apple ID → Subscriptions → CatPoke.